Quick hit
Quick Troubleshooting Session
$60
Flat fee · 30–45 minute Zoom call
- Live screen-share diagnosis
- Fix software setup, framing issues, or speed/power confusion (mm/s vs mm/min)
- Ideal for immediate error firefighting
Stop Burning Material.
Master Your Laser Setup.
Direct 1-on-1 LightBurn setup, machine configuration, and live hands-on troubleshooting with a 7-year laser operator. No fluff—just real solutions for your specific setup.
About
Real Experience. Zero Fluff.
Laser Tech Solutions Group is run by Jason, a 7-year laser operator who troubleshoots diode, fiber, CO2, and CO2 galvo machines through live Zoom calls. Training is custom-built around the client's machine, software, and project goals instead of a one-size-fits-all curriculum.
7 years on the floor
Seven years of pounding the keyboard. Real machines. Real shops. Real mistakes that cost people material, time, and patience. I troubleshoot diode, fiber, CO2, and CO2 galvo lasers across forums and Zoom calls — and I will tell you exactly what is wrong.
This is not cookie-cutter training. Every session is built around the projects and machines you operate. If your settings are a mess, we clean them up. If LightBurn is fighting you, we make it behave.
Diode · Fiber
CO2 · CO2 Galvo
Services & Training
Pick the call that fits the fire.
Two paid offerings are available: a $60 flat-fee troubleshooting Zoom call lasting 30 to 45 minutes, and a $450 to $650 multi-session LightBurn beginner bootcamp covering machine setup, drivers, material libraries, speed and power parameters, artwork prep, and first finished product on the client's own equipment.
Full training
Complete LightBurn Beginner Bootcamp
$450–$650
Flat rate · multi-session package
- Multi-class custom training built for your machine and project goals
- Full machine setup and software driver installation
- Material library setup, laser speed/power parameters, and artwork prep
- Direct hands-on guidance from beginner setup to first finished product
How it works
Book. Pay. Fix it live.
Clients select an available time on the booking calendar, complete Stripe Checkout before the session is confirmed, then join a live Zoom screen-share. Jason diagnoses the specific LightBurn or machine issue and walks through the fix on the client's actual setup.
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01
Book and pre-pay
Pick a slot. Stripe Checkout collects payment before the booking locks. No payment, no session.
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02
Share your screen
Jump on Zoom. We look at your LightBurn file, machine settings, and the exact error in front of you.
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03
Leave with a fix
Walk away with working settings, a cleaner workflow, and a clear next move on your own machine.
FAQ
Straight answers.
Frequently asked questions cover supported laser types, the $60 troubleshooting call format, LightBurn bootcamp contents, Stripe-required booking, and the fact that Laser Tech Solutions Group is an independent educational service not affiliated with LightBurn Software LLC or any laser manufacturer.
What machines do you work on?
Diode, fiber, CO2, and CO2 galvo lasers. Sessions are built around the machine and projects you actually run, not a generic demo setup.
What happens in a $60 troubleshooting session?
A 30-45 minute Zoom call with live screen-share diagnosis. We fix software setup, framing issues, or speed/power confusion, including mm/s vs mm/min. Built for immediate error firefighting.
What is in the LightBurn beginner bootcamp?
A multi-session custom package at a flat $450-$650 rate. It covers full machine setup and driver install, material library, laser speed/power parameters, artwork prep, and hands-on guidance from first setup to a finished product.
How do booking and payment work?
Pick an available time on the 1-on-1 calendar or the bootcamp calendar. You must complete payment through Stripe Checkout before the booking is confirmed.
Is this official LightBurn or manufacturer support?
No. Laser Tech Solutions Group is an independent educational and consulting service. This site and its services are unofficial and are not affiliated with, authorized, maintained, sponsored, or endorsed by LightBurn Software LLC or any laser manufacturer.
Book session
Grab a slot. Pay. We get to work.
The booking section embeds two Cal.com calendars. Laser 101: Setup and LightBurn Basics is a beginner 1-on-1 session at https://cal.com/jason-mourton-mn7bcx/60min. The Complete Laser Course is a 10-session bootcamp at https://cal.com/jason-mourton-mn7bcx/complete-course. Stripe Checkout must succeed before a time slot is confirmed. Event types are priced at $60 and $450 to $650 and require successful payment first.
Select an available time. Payment runs through Stripe Checkout before the booking is confirmed. Event types: 1-on-1 Troubleshooting Session ($60) and Full LightBurn Beginner to Expert Level Bootcamps ($450–$650).
Laser 101: Setup & LightBurn Basics
New to laser cutting/engraving? This session is made for you. No experience needed — we'll start from zero and get you comfortable running the machine on your own.
We'll walk through the basics of getting your laser ready to go: turning it on, loading material, focusing the beam, and making sure everything (ventilation, air assist) is running safely. Nothing fancy, just the stuff you need to know before every project.
Then we'll jump into LightBurn, the software that talks to your laser. You'll learn how to get your design into the program, set it up to cut or engrave correctly, and preview your job so there are no surprises before you hit start. We'll finish with a live demo and then you'll get to try it yourself with guidance the whole way.
You'll leave knowing how to: Set up your machine, get a design into LightBurn, and run your first cut or engrave with confidence.
No prior laser or software experience required — just bring your curiosity.